Tom Rothrock, EVP of Customer Service
Tom Rothrock is the Executive Vice President in charge of client services, on-boarding and on-going customer satisfaction and retention. Prior to serving in this capacity, Tom was Director of Curriculum Development and Sales Technology for Interactive Resource Group. Besides facilitation, Tom's responsibilities included sales management behavioral assessment tools, distance learning technology, curriculum development, and program outcome follow-up functions. He designed all sales skills quantitative assessments and the data management, and ensured customer satisfaction with training programs. Tom directed IRG's technology efforts in the IRG Participative Distance Learning (PDL) system.
Tom is a summa cum laude graduate of Regis University and holds a Bachelor of Arts degree in social sciences. He is a native of Erie, Pennsylvania, but spent most of his adult life in Phoenix, Arizona. After over 20 years of experience in banking, Tom moved to Colorado in 1994 and joined Regis University's adult education program, The School for Professional Studies, as Manager of Curriculum, where he gained insights on developing and managing adult education programs and materials.